More design visits booked.Even when your team is busy or closed.
Showroom Desk is an AI front desk for your website. It answers every enquiry from your own information, by chat or by voice, and turns questions into booked design visits. It works like live chat, except nobody has to staff it, and it actually knows your business.
Sarah, Hexham
- Phone
- 07700900123
- Postcode
- NE46
- Project
- Extension planned
- Visit
- Home visit
Enquiries slip through when your team can't get to them.
Every one of those could have been a design visit.
Your team can't always get to it
Designers are in 90-minute consultations or out on home visits. The phone rings out and web enquiries wait.
People plan kitchens in the evening
After work and at weekends, when the showroom's shut. A contact form feels like a wait, so some try the next showroom instead.
The same questions, all day
Opening hours, design visits, lead times, "do you cover my area?" Showroom Desk handles those, so your team can get on with designing.
Built around your showroom. Not a template.
You don't need to learn anything or write anything. I do the setup, the testing and the upkeep.
I learn your business
I read your public website, then we have a 30-minute chat to cover what it doesn't say: lead times, guarantees, what fitting includes, who calls leads back.
I build and test it
Your front desk is tested against 30 real customer questions, including the awkward ones: price, complaints, "can you knock this wall down?" It goes live only when it passes.
Two lines on your website
It sits in the corner of every page like live chat. Customers type or talk to it and never leave your site. Works with WordPress and most website builders.
Every enquiry turned into a lead you can call
Each conversation is turned into a tidy summary: who they are, how to reach them, and where they are with their project.
- Phone
- 07700900123
- Stage
- Extension planned
- Postcode
- NE46
- Timeline
- Spring
Wants a home design visit. Has architect's drawings.
- Phone
- 07700900456
- Stage
- Planning
- Postcode
- NE45
- Timeline
- Before summer
Asked about shaker colours and quartz worktops. Would like a showroom visit on a Saturday.
Cupboard door out of line since fitting. Apologised and logged for a personal callback.
Leads, not just chats
Name, number, postcode, project stage and timeline, ready for a call back. Straight to your inbox, or into the CRM you already use.
Complaints reach a person
An unhappy customer gets an apology and a promise of a call, never an argument. You see it straight away.
A monthly report
What people asked, the leads it caught, and any questions it couldn't answer, so we keep making it better.
Not another chat widget.
Live chat needs someone free to answer it. Most chatbots follow a script and frustrate people. Showroom Desk does the job of a good showroom receptionist.
| Contact form | Live chat | Typical chatbot | Showroom Desk | |
|---|---|---|---|---|
| Answers straight away, day or night | No | Only when staffed | Yes | Yes |
| Knows your ranges, prices and areas | No | Yes | Rarely | Yes |
| Nobody needs to staff it | Yes | No | Yes | Yes |
| Talks by voice as well as chat | No | No | Rarely | Yes |
| Books design visits and takes details | Partly | Yes | Partly | Yes |
| Handles an unhappy customer well | No | Depends who's on | Rarely | Yes |
| Set up and looked after for you | — | No | No | Yes |
It won't say anything you wouldn't.
Agreed with you before it goes live, and tested before every change.
Only your information
It answers from your website and what you've told us. If it doesn't know, it says so and offers a callback.
No made-up prices
It shares only the price ranges you publish, then offers a design visit for a proper quote.
No promised dates
It never promises fitting dates or appointment slots. It takes a preference and your team confirms.
Honest that it's AI
It tells customers it's an AI assistant, and puts them through to your team whenever they want a person.
Careful with finance
It can say finance is available and point to your finance page. It never quotes rates or monthly payments.
Your data stays yours
Customer details go only to you. Set up to UK GDPR, with a simple data processing agreement.
Video coming soon
Try it on our demo showroom.
Tynedale Kitchen Studio is a made-up showroom with a real Showroom Desk on it. Open it, click the bubble in the corner, and ask what a customer would ask. Try it by voice too.
- How much would a family kitchen cost?
- Do you cover Corbridge?
- My worktop's scratched since the fitters left
You deal with me, start to finish.
I'm Tony Short, based in Gateshead. I lead software teams for a living, and I build and look after every Showroom Desk myself. You won't be passed to a call centre or left with a dashboard to figure out.
I'm working with a small number of independent showrooms in the North East
- Built on your own website, using your information
- 30-day trial so you can see the leads before deciding
- Set up, tested and looked after for you
- No long contract
Things owners ask
What if it gets something wrong?
It only answers from your information, and when it isn't sure it says so and offers a callback rather than guessing. Before it goes live it's tested against 30 real customer questions. I read the conversations every week in the first month and fix anything that isn't right.
Will customers know it's an AI?
Yes. It introduces itself as your virtual assistant and says it's an AI whenever it's asked. Anyone who wants a person can leave their details for a callback.
Will it work on my website?
Almost certainly. It's two lines of code, added once. It works on WordPress, Wix, Squarespace and most other website builders. If someone else manages your site, I'll send them the instructions.
Can it answer the phone too?
It can. Missed-call answering is available once your website front desk is up and running. Ask about it on our chat.
What does it cost?
A one-off set-up fee and a monthly fee that covers running costs, upkeep and your monthly report. Founding showrooms start with a 30-day trial, so you can see the leads before you decide. Book a chat and I'll take you through it.
Who owns the customer data?
You do. Details go only to you, I work as your data processor under UK GDPR, and we agree how long conversations are kept.
Turn more enquiries into design visits.
I'll show you what Showroom Desk would say to your customers, using your own website.